Free spins are spins on a slot that cost you nothing. You do not stake your own money, and whatever they pay lands in your account under the terms of the offer that gave them to you. This guide covers how they arrive at Citobet, where to find them, and what happens to the winnings.
Two ways they reach you
From a promotion. An offer on the promotions page includes free spins, you claim it like any other bonus, and the spins are credited to your account.
From us, directly. We also credit free spins to players as part of a campaign, with no claim step. They simply appear.
Either way you do nothing except open the game.
Where you see them
In two places. Your bonuses page lists them with the rest of your bonuses once you are signed in, and the game itself tells you when you open it, because the spins live inside that game.
The game decides how a free spin plays
This is the part players get wrong most often. A free spins package is issued for a specific game, and the game's studio decides what one spin is worth, how many lines it covers and how the round behaves. Citobet issues the package. The studio owns the maths.
So two packages of 20 free spins are not necessarily worth the same. Open the offer, look at the game it names, and check the value per spin stated there.
What happens to the winnings
That depends on the offer, and it is written on the offer.
Some free spins pay into your real balance and are yours to withdraw. Others pay into the bonus balance and carry a wagering requirement first. When they do carry one, the multiplier belongs to that promotion: it is not automatically the standard 40x from the Bonus Terms and Conditions. The guide to wagering requirements explains how a requirement is calculated and what it costs in turnover.
Read those two lines before you start spinning, not after. They are the difference between a payout and a playthrough.
Expiry
Also per offer. Some packages sit in your account indefinitely, others run out on a date stated in the promotion. If you want to know when yours expire, the offer that gave them to you is the place that says so.
What free spins are not
They are not a free spins round inside a slot. That is a game feature, triggered by scatter symbols during normal play, and it has nothing to do with a promotion. Our catalogue has 8,237 games with a free spins feature of that kind, and none of them needs an offer from us. The two share a name and nothing else.
Which games you get them on
Whichever ones the offer names. Free spins are a slots product, and the slot catalogue is browsable studio by studio on the game providers page or by title from the lobby. If the maths of the named game matters to you, the guide to slot volatility explains what high and low volatility do to a short package of spins. A high volatility game with 20 spins will usually pay nothing at all, and that is the game being itself rather than bad luck.
Free spins and the sportsbook
Free spins are a casino product. Sportsbook bets contribute nothing toward a casino wagering requirement, which is term 1.22 of the bonus terms, so a sports bet will not release a free spins win that is still being wagered.
The number to trust is the one in the game
The value of a spin, the paylines it covers and the rules of the round are shown inside the game. Whatever a promotion says, open the game's information panel before you use the spins. That is the version that applies.
Play responsibly
Free play is still play, and the account it lands in is a real one. Keep a deposit limit set on the responsible gambling page whether or not your next spins cost you anything.